Project Inquiry Privacy Policy

The organization responsible for the information submitted through this form is:

Rabbit Start Co., Ltd.

Company Registration Number:
0305567003657

Registered Address:
388/17 Moo 5, Pru Yai Subdistrict, Mueang Nakhon Ratchasima District, Nakhon Ratchasima 30000, Thailand

Contact Email:
contact@rabbitstart.co

When you submit a Project Inquiry, Rabbit Start may collect:

• First name and last name
• Position or job title
• Organization name
• Email address
• Telephone number
• Service of interest
• Estimated budget, if provided
• Preferred response time, if provided
• Project objectives
• Target audience
• Expected timeline
• Expected outcomes
• Project requirements
• Other information that you voluntarily provide in the inquiry form

Please do not include sensitive personal information or confidential information in the Additional Inquiry or Project Details field unless it is necessary and you are authorized to provide it.

Rabbit Start will use the information submitted through the form to:

• Review and respond to your inquiry
• Contact you by email or telephone
• Understand your organization’s needs and project objectives
• Recommend relevant Rabbit Start services
• Arrange meetings or follow-up discussions
• Assess project feasibility
• Prepare a quotation, proposal, scope of work, timeline, or project plan
• Maintain records of our communication
• Protect our legal rights
• Comply with applicable laws and legal obligations

Rabbit Start will not use the information submitted through this form to send unrelated marketing communications unless you provide separate optional consent.

Rabbit Start uses the information because it is necessary to respond to your request and take steps requested by you before entering into a possible agreement.

We may also use limited information where reasonably necessary to:

• Maintain communication records
• Improve our inquiry process
• Protect our website and systems
• Prevent misuse
• Establish, exercise, or defend legal claims
• Comply with legal obligations

Where consent is required for an additional purpose, such as optional marketing communications, Rabbit Start will request that consent separately.

Fields marked with an asterisk are required for Rabbit Start to properly review and respond to your inquiry.

Required information may include:

• First name
• Last name
• Position
• Organization
• Email address
• Telephone number
• Service of interest

Budget, preferred response time, and additional project details may be optional unless otherwise stated.

You are not legally required to submit the form. However, if you do not provide the required information, Rabbit Start may be unable to review your inquiry or contact you effectively.

Your information may be accessed only by:

• Authorized Rabbit Start directors, employees, and project team members
• Service providers that support the website, form submission, email, cloud storage, or business communication systems
• Professional advisers where necessary for legal, accounting, or compliance purposes
• Project specialists or partners where reasonably necessary to assess or prepare the requested project

Rabbit Start will disclose only the information reasonably necessary for the relevant purpose.

Rabbit Start does not sell personal information.

Rabbit Start may retain Project Inquiry information for up to three years after the last communication, unless:

• The inquiry develops into an active project or contractual relationship
• A longer period is required by law
• The information is necessary for accounting, audit, dispute management, or legal claims

When the information is no longer necessary, Rabbit Start will delete, destroy, or anonymize it in accordance with its data-management procedures.

Rabbit Start applies reasonable organizational and technical measures designed to protect submitted information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Alteration
• Destruction
• Misuse

Access to personal information is limited to persons who require it for authorized purposes.

However, no internet transmission or online storage system can be guaranteed to be completely secure.

Subject to applicable law and relevant conditions, you may request to:

• Access your personal information
• Receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete or anonymize information that is no longer necessary
• Restrict certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent

Rabbit Start may request additional information to verify your identity before processing a request.

To exercise your rights, contact: contact@rabbitstart.co

Information submitted through the Project Inquiry form will not automatically be used for unrelated newsletters, promotions, or marketing communications.

Where Rabbit Start wishes to send optional marketing communications, a separate and optional consent request must be provided.

Declining marketing consent must not prevent a person from submitting a Project Inquiry.

If you provide information relating to another person, you confirm that:

• You are authorized to provide that information
• The person has been informed about the submission
• The information is relevant to the inquiry

Rabbit Start may use third-party technology and service providers to support:

• Website hosting
• Form submission
• Email delivery
• Cloud storage
• Business communications
• Website security

These providers may process information only for authorized purposes and must apply appropriate confidentiality and security measures.

The Rabbit Start website may contain links to websites, platforms, or services operated by third parties, such as social media platforms, online forms, payment providers, partner websites, or other external services.

When you leave the Rabbit Start website and access a third-party website or service, the collection, use, disclosure, storage, and protection of your personal information will be governed by that third party’s privacy policy and terms.

Rabbit Start does not control and is not responsible for the privacy practices, security measures, availability, or content of third-party websites and services.

We recommend reviewing the relevant privacy policy before submitting personal information to an external service.

Products and platforms operated by Rabbit Start, including Rocket XP, are not considered third-party services under this section. However, a separate privacy policy may apply to each product or platform depending on its features, users, and personal-data processing activities.

Rabbit Start may update this Privacy Policy when:

• The Project Inquiry form changes
• Our information-handling practices change
• Our service providers change
• Our legal obligations change

The latest version will be published on this page with an updated revision date.

For questions about this Privacy Policy, the use of information submitted through the Project Inquiry form, or requests concerning your personal information, contact: